Answers to the questions producers and technical directors ask most often before we begin work together.
These answers cover how tickerzi works, what a first conversation involves and what you can expect from advice on studios, cameras, lighting, sound and live workflows.
We advise television networks, production companies and live event producers, along with the facilities managers who look after their buildings and equipment. Some clients are planning a new studio, others are reviewing a room that already works but could run more smoothly. We are a consultancy, so we recommend and plan rather than sell equipment.
No. Our role is advisory: layouts, specifications, configuration guidance and workflow reviews. Because we have no stock to move, our recommendations rest on what suits your production and budget. If you need installation, we can describe the work clearly so that your chosen integrator can quote against a precise brief.
Use the contact form on the contact page, or phone 01473 628415. Tell us briefly what you produce, what you want to change and any dates that matter. We read every enquiry, reply in writing and, where useful, arrange a call so that the scope is agreed before any quotation is prepared.
Existing floor plans, equipment lists and a short note on the shows you make are the most helpful. Photographs of the room and a sketch of the current signal path also save time. If none of this exists yet, do not worry. We can work from a description and build the documents together.
Yes. Live event workflow planning is one of our services, covering signal flow, communications and crew roles. Events bring different pressures from a studio, with temporary cabling, shared spaces and short rigging windows. We plan around those limits and write down who does what, and when.
You will deal with the specialist best placed to help. Richard Hollis leads studio design, Priya Nair covers lighting and camera control, and Daniel Whitcombe handles audio chains and workflows. Larger projects often involve two of them, and you will always know who is responsible for each part of the advice.
Prices are published on the Prices page in pounds sterling, with what each service includes and what can change the figure. Larger or unusual projects receive a written quotation after we understand the scope. Nothing is charged until you have confirmed that quotation in writing.
Cancellations and refunds follow our Payment and Refund Policy, which sets out the position clearly for each stage of a project. If your plans change, tell us as early as you can, in writing, and we will explain how the policy applies to your particular engagement.
Send a short note about your production through the contact page. We will reply in writing and suggest whether studio design, camera control, lighting, sound or workflow planning is the right place to begin.
ContactA first discussion is a practical exchange, not a sales call. We want to understand your production, the room or event you work in and the constraints you cannot change, so that any advice we give fits real conditions.
We begin by asking what you make, how often and with how many people. We ask about the show format, the number of cameras, and whether the space is shared with other productions. Budget ranges and fixed dates matter too. These details decide which options are sensible, and they stop us proposing something that looks fine on paper but fails in daily use.
Once we understand the situation, we describe in writing what we would look at, what you would receive and roughly how long it would take. If a service is not the right fit, we say so. The scope is confirmed in a written quotation before any work starts, so both sides know exactly what is included and what would count as extra.
Advice arrives as documents you can use: plans, specifications, annotated signal diagrams and short written recommendations. We explain our reasoning, including the options we ruled out and why. Your engineers and contractors can then work from clear instructions, and you can return to us with follow-up questions as the project moves forward.
tickerzi is an Ipswich consultancy advising television networks and live event producers on studio design, camera control, lighting, sound and production workflows.